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POSITION
TITLE: Executive Director
REPORTS TO: Board of Directors
FILE #: 10008
STATUS: Closed
COMPANY: Family and Children’s Services (FCS) of Renfrew County
LOCATION: Pembroke, Ontario
ORGANIZATIONAL PROFILE

Family and Children’s Services (FCS) of Renfrew County is a not-for-profit multi-service child welfare agency serving the County of Renfrew. In addition to core child welfare service, FCS also offers a Developmental Services Division which acts as the central point of access to all Developmental Services in Renfrew County. Services within Developmental Services include Service Coordination, Behaviour Consultation, Speech and Language Services and Infant Development. As a lead agency in the County of Renfrew, FCS views itself as innovative, research oriented, evidence informed and community connected. The organization is particularly concerned with the quality of its services and excellence in governance. It views child protection as everybody’s business and believes that sound and proactive intervention strategies demand constant change and adaptation. The agency is a member of the Ontario Association of Children’s Aid Societies (OACAS).

The agency employs approximately 140 professional staff and maintains a high level of service integration with school boards, police services and hospitals. Staff is situated across 150 kilometer area from Arnprior to Barry’s Bay, Ontario with the majority of staff located in the main office in Pembroke. FCS operates with an annual budget of roughly $16 M and is funded by the Ontario Ministry of Community and Social Services.

The FCS is governed by a 15 member Board of Directors with representation from various sectors. Each Board member is appointed to a 3 year term (which may be renewed twice for a maximum of 9 years) and is elected from the local community.

With the impending retirement of the current Director, FCS now seeks a new Executive Director to work with the Board, staff, community and manage the day to day operations of the organization.

SCOPE

Under the direction of the Board of Directors, the Executive Director (ED) is responsible for the oversight and management of the affairs of the agency within the guidelines of the applicable Legislation and Regulations of the Province of Ontario.

The ED has three key relationships requiring his/her attention:

  • The Board and, in particular, the Chair of the Board,
  • The day-to-day affairs of the organization through its management team and staff, and
  • External stakeholders
RESPONSIBILITIES
Duties performed on a regular basis:
    EXTERNAL/COMMUNITY RELATIONS:
    • The development of professional and inter-agency relationships sufficient to encourage easy client access to available services and to encourage inter-agency cooperation in the delivery of services to the community.
    AGENCY MANAGEMENT AND DEVELOPMENT:
    • Presents role and function of the agency to the public and ensures that the profile of the services is accurately reflected in public.
    • Prepares long term and short term strategies, assists with the determination of agency service priorities, and identifies policy gaps, service needs, service models and service effectiveness.
    • Creates and manages a climate and structure which encourages planning, professional service delivery, effectiveness of practice, awareness of current business methods and which reduces the direct and indirect costs of staff turnover.
    • Ensures the development and implementation of mechanisms which measure client satisfaction, outcome effectiveness and protocol efficiency.
    • Establishes a climate which promotes field research, entrepreneurship and leadership within children's service agencies.
    • Identifies and deals with contentious cases and complaints and generally ensures that all aspects of risk management and policy are anticipated and managed.
    FINANCIAL MANAGEMENT:
    • The development of budget and service plan estimates incorporating a detailed planning guide for agency operations.
    • The analysis of monthly financial and service summaries to ensure compliance with approved plans and, when necessary, the injection of corrective measures.
    PERSONNEL ADMINISTRATION:
    • Reviews staff utilization, efficiency of service structure, professional development practices and revises when necessary as per service plan.
    • The recruitment, assignment and discharge of personnel as per Terms of Reference of Personnel Committee. The management of labour relations matters including the collective agreement and the maintenance of appropriate records affecting same.
    • The management of program and staff performance measures.
    SUPPORT TO THE BOARD OF DIRECTORS:
    • The preparation of supporting documentation, policy-procedure statements and other required written material for examination by Committees of the Board.
    • The preparation of position statements on matters affecting child welfare, the funding of children's services and other local and provincial policy matters for review by the Board of Directors.
CANDIDATE PROFILE

The ideal candidate would display sound leadership and administrative skills, build trust by partnering with others, and offer judicious advice. This position ensures management review of practices and services, determines that policies are implemented, that the agency complies with regulations and standards, that analysis of services and service priorities occurs and that evidence of value and effectiveness guides service delivery, and that staffing patterns are established for budgeted services and analyses. This position requires effective liaison with the Board of Directors and with the provincial government.

The position requires professionalism, integrity, sound interpersonal abilities, open mindedness, commitment, innovation and "big picture thinking" with a collaborative yet decisive style.

    EDUCATION:
    • The ideal candidate will possess a graduate degree plus relevant experience in a parallel environment. A background in public and/or business administration would be an asset.
    EXPERIENCE:
    • Significant leadership experience in the not-for-profit sector (social services and/or health related organization)
    • Demonstrated experience in Board and committee work, program planning and implementation, public relations and community liaison work. Ensures that the Board of Directors is well informed and that the Board examines, on a priority basis, the business and planning requirements of the agency
    • Significant experience managing staff of different levels in a social services agency including development and implementation of personnel policies, maintaining appropriate records/ negotiating collective agreements, recruiting and discharge of personnel as per Terms of Reference of Personnel Committee.
    • Sound experience in financial management including budget planning and execution, financial statements analysis and review.
    • Experience developing professional and inter-agency relationships sufficient to encourage easy client access to available services and to encourage inter-agency cooperation in the delivery of services to the community.
    • Experience preparing long term and short term strategies
    KEY COMPETENCIES:
    • Leadership and management excellence
    • Ethics and values
    • Financial and business acumen
    • Teamwork
    • Planning and organization
    • Resource and fiscal management
    • Strategic agility
    • Compassion
    • Professionalism
    • Cross-cultural agility
    • Communication
    LANGUAGE:
    • Reading, writing and oral fluency in English is essential. Any other languages would be considered an asset
APPLICATION INFORMATION
Renaud Foster Management Consultants Inc.
Mr. Tom Foster
Senior Vice-President
Renaud Foster
tfoster@renaudfoster.com

+1.613.231.6666 ext. 25
+1.800.513.8117 ext. 25
Ms. Nicole Poirier
Principal
Renaud Foster
npoirier@renaudfoster.com

+1.613.231.6666 ext. 29
+1.800.513.8117 ext. 29
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